FREE Return Policy

 

Returns 

We want you to love your purchase, but if something isn’t quite right, we’re here to help.

Return Window

We want you to feel good about every order, but if something isn’t quite right, we’re happy to help.

We offer FREE returns within 15 days of delivery.


Eligibility

To qualify for a FREE return:

  • Products must be unused and in their original packaging

  • Must be returned with proof of purchase (order #)

  • Sent within 15 days of receiving order

If your order arrived damaged or incorrect, please reach out within 5 days of delivery so we can make it right.

How to Request a FREE return:

Email us at sales@nanorcollection.com with your order number and reason for the return. Items sent back without prior approval will not be accepted.

Be sure to clearly include your name and order number inside your return package.

Shipping Info

  • You may use any shipping carrier. We recommend choosing a trackable service, as we are not responsible for lost return packages.